![]() ![]() Make sure the external power cable is powerd on normally as shown below. Please try to switch on, switch off and switch on the power of the socket, check if monitor can display. Please make sure monitor is powerd on normally and check the indicator light of monitor is on to ensure the power cable of the monitor is connected correctly. If the external graphic card has a power interface, make sure that the power interface is correctly connected as shown below:Ī. (Note: The outputs of the graphics card may vary from its series and models)Ĭ. If the integrated graphics port can display, it means that the external graphics card may have some issues, please replace a known good graphics card. ![]() Please try to display from the integrated graphics of the motherboard (if CPU has no function of on-board graphics, please ignore this step). Please power off, then remove the external graphics card and connect the display cable to the integrated graphics output port, as indicated in below green marked. Please try to re-install the external graphic card and confirm the display cable is correctly connected to the display output.ī. If the external graphics card is connected to the motherboard without any display, please follow the below steps to troubleshootĪ. Please try as in user manual of the motherboard:Į. How to install memory on the motherboard and precautions? Please refer to FAQ: How to install memory on the motherboard and precautions You can refer to How to query Memory QVL listĭ. Please replace your DRAM with the one on Memory support list(QVL list) Then try to install the other memory to eliminate memory problem.Ĭ. If it has no display when you install two or more memory, please check whether problem can be solved by installing only one memory. Re-install the memory, and check the memory is fully installed as shown below.ī. If yes, please replace a known proper CPU.ġ. If you have confirmed your CPU supports on-board graphics, but still have no display, please try to re-install CPU and check if the CPU pin or CPU socket is dirty as below. If the display cable connects to the on-board display port, and still shows no display, please refer to official website of your CPU vendor AMD or Intel, to check if your installed CPU supports on-board graphics.Ĭ. Input your model name, click (Example: ROG CROSSHAIR VII HERO),Ĭlick and check if your CPU is in the QVL list for compatibility as below, and check if the BIOS version is as the recommended one or the later version than recommended.ī. Enter ASUS Download Center to check compatibility of the motherboard and the CPU. (Model name of photo below is PRIME Z490M-PLUS)ġ. Some motherboard may contain 8-pin EATX12V_1, 4-pin EATX12V_2 and 24-pin EATXPWR, we suggest to connect all three connectors to the power supply. Check the power cable of power supply is correctly connected to ATX power connectors. Make sure the power switch at the back of the power supply is on, as shown below:Ĭ. If it still can't power on, please replace the extension cord or electric socket.ī. If there is a main power switch on the extension cord, please make sure it is switched on. Please check if the connection of the power cord and electric socket are well connected as shown below. Test with minimal components, isolating the possible causeĪ. When you press the power button to turn on the computer but there is no display on the monitor, please follow the below steps to troubleshoot :Ħ. Troubleshooting - No Power/No Boot/No Display
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